.kwhd-body {
    margin: 0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    background: #f1f5f9;
    color: #1e293b;
    font-size: 15px;
    line-height: 1.55;
    -webkit-font-smoothing: antialiased;
}
.kwhd-body *,.kwhd-body *::before,.kwhd-body *::after{box-sizing:border-box;}
.kwhd-body a{color:var(--kwhd-primary);}
.kwhd-body img{max-width:100%;height:auto;}
.kwhd-body h1{font-size:1.65rem;margin:0 0 .4rem;letter-spacing:-.01em;}
.kwhd-body h2{font-size:1.15rem;margin:0 0 .6rem;}
.kwhd-body h3{font-size:1rem;margin:0 0 .5rem;}
.kwhd-body p{margin:.4rem 0;}
.screen-reader-text{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);}

.kwhd-app{display:flex;min-height:100vh;}
.kwhd-sidebar{width:250px;flex-shrink:0;background:var(--kwhd-sidebar);color:#cbd5e1;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;}
.kwhd-sidebar-brand{display:flex;align-items:center;justify-content:space-between;padding:18px 18px 14px;border-bottom:1px solid rgba(255,255,255,.08);}
.kwhd-sidebar-brand a{display:flex;align-items:center;min-height:36px;color:#fff;text-decoration:none;font-weight:700;font-size:1.05rem;letter-spacing:.01em;}
.kwhd-sidebar-brand img{max-height:38px;max-width:170px;width:auto;display:block;}
.kwhd-nav{flex:1;padding:14px 10px;display:flex;flex-direction:column;gap:2px;overflow-y:auto;}
.kwhd-nav-link{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:8px;color:#cbd5e1;text-decoration:none;font-weight:500;font-size:.925rem;transition:background .15s,color .15s;}
.kwhd-nav-link svg{width:19px;height:19px;flex-shrink:0;opacity:.85;}
.kwhd-nav-link:hover{background:rgba(255,255,255,.07);color:#fff;}
.kwhd-nav-link.is-active{background:var(--kwhd-primary);color:#fff;box-shadow:0 2px 8px rgba(15,23,42,.35);}
.kwhd-sidebar-foot{padding:12px;border-top:1px solid rgba(255,255,255,.08);}
.kwhd-user{display:flex;align-items:center;gap:10px;padding:6px 6px 12px;}
.kwhd-user-meta{min-width:0;}
.kwhd-user-meta strong{display:block;color:#fff;font-size:.875rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.kwhd-user-meta small{color:#94a3b8;font-size:.75rem;}
.kwhd-logout{color:#94a3b8;font-size:.85rem;}
.kwhd-avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;font-weight:700;font-size:.8rem;flex-shrink:0;}

.kwhd-main-wrap{flex:1;display:flex;flex-direction:column;min-width:0;}
.kwhd-topbar{display:flex;align-items:center;gap:14px;background:#fff;border-bottom:1px solid #e2e8f0;padding:0 22px;height:58px;position:sticky;top:0;z-index:30;}
.kwhd-topbar-title{font-weight:600;font-size:.95rem;color:#475569;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;}
.kwhd-topbar-actions{display:flex;align-items:center;gap:8px;}
.kwhd-sidebar-toggle{display:none;background:none;border:0;padding:6px;color:#475569;cursor:pointer;}
.kwhd-sidebar-toggle svg{width:22px;height:22px;}
.kwhd-sidebar-backdrop{position:fixed;inset:0;background:rgba(15,23,42,.5);z-index:39;}
#kwhd-sidebar-close{color:#94a3b8;background:none;border:0;font-size:26px;line-height:1;cursor:pointer;display:none;}

.kwhd-main{flex:1;padding:26px 28px 40px;max-width:1240px;width:100%;margin:0 auto;}
.kwhd-footer{border-top:1px solid #e2e8f0;padding:14px 28px;color:#94a3b8;font-size:.8rem;display:flex;align-items:center;gap:16px;flex-wrap:wrap;}
.kwhd-footer-nav ul{display:flex;gap:14px;list-style:none;margin:0;padding:0;}
.kwhd-footer-nav a{color:#64748b;}

.kwhd-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border-radius:8px;border:1px solid #d8dee9;background:#fff;color:#334155;font-weight:600;font-size:.9rem;padding:9px 16px;cursor:pointer;text-decoration:none;transition:background .15s,border-color .15s,box-shadow .15s;line-height:1.2;}
.kwhd-btn:hover{background:#f8fafc;border-color:#c3ccd9;}
.kwhd-btn-primary{background:var(--kwhd-primary);border-color:var(--kwhd-primary-dark);color:#fff;}
.kwhd-btn-primary:hover{background:var(--kwhd-primary-dark);border-color:var(--kwhd-primary-dark);}
.kwhd-btn-ghost{background:transparent;border-color:transparent;color:#475569;}
.kwhd-btn-ghost:hover{background:#f1f5f9;}
.kwhd-btn-sm{padding:6px 11px;font-size:.8rem;border-radius:7px;}
.kwhd-btn-lg{padding:12px 22px;font-size:.95rem;}
.kwhd-btn-block{width:100%;}
.kwhd-btn[disabled]{opacity:.55;cursor:not-allowed;}

.kwhd-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:20px;box-shadow:0 1px 2px rgba(15,23,42,.04);}
.kwhd-card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px;}
.kwhd-link{font-weight:600;font-size:.85rem;}
.kwhd-muted{color:#64748b;font-size:.875rem;}
.kwhd-center{text-align:center;padding:44px 20px;}
.kwhd-grid-2{display:grid;grid-template-columns:1.6fr 1fr;gap:18px;align-items:start;}
.kwhd-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:6px 0 18px;}
.kwhd-stat{display:flex;flex-direction:column;align-items:center;padding:16px 10px;}
.kwhd-stat-num{font-size:1.8rem;font-weight:700;letter-spacing:-.02em;}
.kwhd-stat-label{color:#64748b;font-size:.8rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;}
.kwhd-stat-warn .kwhd-stat-num{color:#d97706;}

.kwhd-table{width:100%;border-collapse:collapse;font-size:.9rem;}
.kwhd-table th{text-align:left;color:#64748b;font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;padding:8px 10px;border-bottom:1px solid #e2e8f0;}
.kwhd-table td{padding:11px 10px;border-bottom:1px solid #f1f5f9;vertical-align:middle;}
.kwhd-table tr:last-child td{border-bottom:0;}
.kwhd-table-hover tbody tr{transition:background .12s;}
.kwhd-table-hover tbody tr:hover{background:#f8fafc;}
.kwhd-td-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:.8rem;color:#64748b;white-space:nowrap;}
.kwhd-td-muted{color:#94a3b8;font-size:.82rem;white-space:nowrap;}
.kwhd-td-badge{white-space:nowrap;}
.kwhd-td-actions{white-space:nowrap;text-align:right;}
.kwhd-ticket-link{font-weight:600;color:#1e293b;text-decoration:none;}
.kwhd-ticket-link:hover{color:var(--kwhd-primary);}

.kwhd-badge{display:inline-flex;align-items:center;border-radius:999px;padding:2px 10px;font-size:.72rem;font-weight:700;letter-spacing:.02em;line-height:1.5;white-space:nowrap;}
.kwhd-badge-ok{background:#ecfdf5;color:#059669;border:1px solid #a7f3d0;}
.kwhd-badge-warn{background:#fffbeb;color:#d97706;border:1px solid #fde68a;}
.kwhd-badge-breach{background:#fef2f2;color:#dc2626;border:1px solid #fecaca;}
.kwhd-badge-lock{background:#f1f5f9;color:#475569;border:1px solid #e2e8f0;}
.kwhd-tag{display:inline-block;border-radius:5px;padding:1px 7px;font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;background:#f1f5f9;color:#64748b;}
.kwhd-tag-staff{background:#eef2ff;color:#4f46e5;}
.kwhd-tag-internal{background:#fff7ed;color:#ea580c;}

.kwhd-page-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px;flex-wrap:wrap;}
.kwhd-welcome{margin:0 0 16px;}
.kwhd-welcome h1{margin-bottom:2px;}
.kwhd-notice{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#eff6ff;border:1px solid #bfdbfe;color:#1e40af;border-radius:10px;padding:11px 14px;margin-bottom:16px;font-size:.9rem;}
.kwhd-notice button{background:none;border:0;font-size:20px;cursor:pointer;color:#3b82f6;}
.kwhd-notice-muted{background:#f8fafc;border-color:#e2e8f0;color:#64748b;}
.kwhd-subtle-note{background:#fff;border:1px dashed #cbd5e1;border-radius:10px;color:#475569;padding:10px 14px;margin-bottom:14px;font-size:.875rem;}
.kwhd-hero{text-align:center;padding:48px 24px;background:linear-gradient(135deg,#ffffff 0%,var(--kwhd-primary-soft) 100%);}
.kwhd-hero h1{font-size:2rem;}
.kwhd-hero-actions{display:flex;gap:10px;justify-content:center;margin-top:16px;flex-wrap:wrap;}

.kwhd-filters{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:14px;flex-wrap:wrap;}
.kwhd-tabs{display:flex;gap:4px;flex-wrap:wrap;}
.kwhd-tab{padding:7px 14px;border-radius:8px;font-size:.875rem;font-weight:600;color:#475569;text-decoration:none;border:1px solid transparent;}
.kwhd-tab:hover{background:#f1f5f9;}
.kwhd-tab.is-active{background:#fff;border-color:#cbd5e1;color:var(--kwhd-primary);box-shadow:0 1px 2px rgba(15,23,42,.05);}
.kwhd-card > .kwhd-tabs{padding:4px;background:#f8fafc;border-radius:9px;margin:-6px -6px 10px;}
.kwhd-search{display:flex;gap:8px;}
.kwhd-search input{border:1px solid #cbd5e1;border-radius:8px;padding:8px 12px;font-size:.9rem;min-width:230px;}
.kwhd-empty{text-align:center;padding:34px 10px;color:#64748b;}

.kwhd-form .kwhd-form-row{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
.kwhd-form-row[data-cols="3"]{grid-template-columns:2fr 1fr 1fr;}
.kwhd-form .kwhd-field-grow{grid-column:span 1;}
.kwhd-field{display:flex;flex-direction:column;gap:5px;margin-bottom:14px;}
.kwhd-field label{font-size:.82rem;font-weight:600;color:#334155;}
.kwhd-field input[type=text],.kwhd-field input[type=email],.kwhd-field input[type=search],.kwhd-field input[type=file],.kwhd-field select,.kwhd-field textarea,.kwhd-search input,.kwhd-inline-field select,.kwhd-assign-row select,.kwhd-kb-search input{
    border:1px solid #cbd5e1;border-radius:8px;padding:9px 12px;font-size:.9rem;background:#fff;color:#1e293b;font-family:inherit;width:100%;
}
.kwhd-field input:focus,.kwhd-field select:focus,.kwhd-field textarea:focus,.kwhd-search input:focus{
    outline:none;border-color:var(--kwhd-primary);box-shadow:0 0 0 3px color-mix(in srgb,var(--kwhd-primary) 18%,transparent);
}
.kwhd-field textarea{resize:vertical;}
.kwhd-hp{position:absolute!important;left:-9999px!important;}
.kwhd-form-actions{display:flex;justify-content:flex-end;margin-top:6px;}
.kwhd-form-msg{margin-top:12px;border-radius:8px;padding:10px 14px;font-size:.9rem;font-weight:600;}
.kwhd-form-msg.kwhd-ok{background:#ecfdf5;color:#047857;border:1px solid #a7f3d0;}
.kwhd-form-msg.kwhd-err{background:#fef2f2;color:#b91c1c;border:1px solid #fecaca;}
.kwhd-file-chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px;}
.kwhd-file-chip{display:inline-flex;align-items:center;gap:7px;background:#f1f5f9;border:1px solid #e2e8f0;border-radius:999px;padding:3px 12px;font-size:.8rem;font-weight:600;}
.kwhd-file-chip button{background:none;border:0;cursor:pointer;color:#64748b;padding:0;font-size:15px;line-height:1;}
.kwhd-file-chip button:hover{color:#dc2626;}

.kwhd-ticket-layout{display:grid;grid-template-columns:1fr 300px;gap:18px;align-items:start;margin-top:18px;}
.kwhd-ticket-head{display:flex;justify-content:space-between;gap:18px;flex-wrap:wrap;}
.kwhd-ticket-ref-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:6px;}
.kwhd-ref{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-weight:700;color:#64748b;font-size:.85rem;}
.kwhd-ticket-head-side{display:flex;flex-direction:column;gap:10px;min-width:230px;}
.kwhd-inline-field{display:flex;flex-direction:column;gap:4px;font-size:.82rem;}
.kwhd-inline-field > span{font-weight:600;color:#64748b;font-size:.72rem;text-transform:uppercase;letter-spacing:.05em;}
.kwhd-assign-row{display:flex;gap:8px;align-items:center;}

.kwhd-thread{display:flex;flex-direction:column;gap:12px;}
.kwhd-msg{display:flex;gap:12px;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px;}
.kwhd-msg-agent{border-color:#c7d2fe;background:#fafbff;}
.kwhd-msg-internal{border-color:#fed7aa;background:#fffaf5;}
.kwhd-msg-first{border-left:4px solid var(--kwhd-primary);}
.kwhd-msg-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:6px;font-size:.85rem;color:#64748b;}
.kwhd-msg-head time{margin-left:auto;font-size:.78rem;color:#94a3b8;}
.kwhd-msg-content{font-size:.93rem;color:#1e293b;overflow-wrap:anywhere;}
.kwhd-msg-content p{margin:.45rem 0;}
.kwhd-msg-content img{border-radius:6px;}

.kwhd-reply-box{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px;}
.kwhd-reply-box textarea{width:100%;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px;font-size:.92rem;font-family:inherit;resize:vertical;}
.kwhd-reply-box textarea:focus{outline:none;border-color:var(--kwhd-primary);}
.kwhd-internal-toggle{display:flex;align-items:center;gap:7px;font-size:.85rem;color:#c2410c;font-weight:600;margin:10px 0 4px;}
.kwhd-reply-actions{display:flex;align-items:center;gap:10px;margin-top:8px;flex-wrap:wrap;}
.kwhd-reply-actions .kwhd-btn-primary{margin-left:auto;}

.kwhd-ticket-side{display:flex;flex-direction:column;gap:14px;}
.kwhd-side-title{font-size:.8rem;text-transform:uppercase;letter-spacing:.05em;color:#64748b;margin-bottom:8px;}
.kwhd-details{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin:0;font-size:.875rem;}
.kwhd-details dt{color:#94a3b8;font-size:.78rem;font-weight:600;text-transform:capitalize;padding-top:1px;}
.kwhd-details dd{margin:0;color:#1e293b;}

.kwhd-files{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px;}
.kwhd-file{display:flex;align-items:center;gap:9px;border:1px solid #e2e8f0;border-radius:8px;padding:8px 11px;font-size:.85rem;color:#1e293b;text-decoration:none;}
.kwhd-file:hover{border-color:var(--kwhd-primary);background:#f8fafc;}
.kwhd-file-name{font-weight:600;flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.kwhd-file-size{color:#94a3b8;font-size:.75rem;}

.kwhd-kb-search{display:flex;gap:10px;padding:14px;margin-bottom:18px;}
.kwhd-kb-cats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:18px;}
.kwhd-kb-cat{text-decoration:none;color:inherit;transition:transform .12s,box-shadow .12s;}
.kwhd-kb-cat:hover{transform:translateY(-2px);box-shadow:0 6px 18px rgba(15,23,42,.08);}
.kwhd-kb-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:14px;}
.kwhd-kb-link{font-weight:700;font-size:1rem;text-decoration:none;color:#1e293b;}
.kwhd-kb-link:hover{color:var(--kwhd-primary);}
.kwhd-kb-article{max-width:840px;}
.kwhd-kb-breadcrumb{font-size:.85rem;color:#64748b;margin-bottom:8px;}
.kwhd-kb-meta{margin-bottom:14px;display:flex;align-items:center;gap:6px;flex-wrap:wrap;}
.kwhd-kb-content{margin-bottom:14px;}
.kwhd-kb-vote{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;}
.kwhd-kb-vote-btns{display:flex;gap:8px;}
.kwhd-vote-count{color:#94a3b8;}
.kwhd-prose h2{margin-top:1.4rem;}
.kwhd-prose h3{margin-top:1.1rem;}
.kwhd-prose blockquote{border-left:3px solid var(--kwhd-primary);margin:1rem 0;padding:.4rem 1rem;background:#f8fafc;border-radius:0 8px 8px 0;}
.kwhd-prose pre{background:#0f172a;color:#e2e8f0;padding:14px;border-radius:8px;overflow:auto;}
.kwhd-prose code{background:#f1f5f9;border-radius:4px;padding:1px 5px;font-size:.87em;}
.kwhd-prose pre code{background:none;padding:0;}
.kwhd-prose table{border-collapse:collapse;width:100%;}
.kwhd-prose table td,.kwhd-prose table th{border:1px solid #e2e8f0;padding:7px 10px;}

.kwhd-shortcuts{display:flex;flex-direction:column;gap:8px;}
.kwhd-shortcut{display:flex;align-items:center;gap:11px;border:1px solid #e2e8f0;border-radius:9px;padding:11px 13px;text-decoration:none;font-weight:600;color:#1e293b;}
.kwhd-shortcut:hover{border-color:var(--kwhd-primary);background:#f8fafc;}
.kwhd-shortcut-icon{font-size:1.2rem;}
.kwhd-sla-card{margin-top:18px;}
.kwhd-pagination{margin-top:16px;text-align:center;}
.kwhd-pagination .page-numbers{display:inline-block;padding:6px 12px;margin:0 3px;border:1px solid #e2e8f0;border-radius:7px;text-decoration:none;color:#334155;font-size:.875rem;}
.kwhd-pagination .page-numbers.current{background:var(--kwhd-primary);color:#fff;border-color:var(--kwhd-primary);}

.kwhd-toast{position:fixed;right:20px;bottom:20px;z-index:999;display:flex;flex-direction:column;gap:8px;}
.kwhd-toast-item{background:#0f172a;color:#fff;border-radius:9px;padding:11px 16px;font-size:.875rem;font-weight:600;box-shadow:0 8px 24px rgba(15,23,42,.25);animation:kwhd-slide-in .2s ease-out;max-width:340px;}
.kwhd-toast-item.kwhd-toast-err{background:#b91c1c;}
@keyframes kwhd-slide-in{from{transform:translateY(8px);opacity:0;}to{transform:translateY(0);opacity:1;}}

.wpcf7{max-width:760px;}
.wpcf7 label{display:block;font-weight:600;font-size:.85rem;margin-bottom:12px;color:#334155;}
.wpcf7 input[type=text],.wpcf7 input[type=email],.wpcf7 select,.wpcf7 textarea{
    width:100%;border:1px solid #cbd5e1;border-radius:8px;padding:9px 12px;font-size:.92rem;margin-top:5px;font-family:inherit;background:#fff;
}
.wpcf7 input:focus,.wpcf7 select:focus,.wpcf7 textarea:focus{outline:none;border-color:var(--kwhd-primary);}
.wpcf7 input[type=submit]{background:var(--kwhd-primary);border:1px solid var(--kwhd-primary-dark);color:#fff;font-weight:700;font-size:.95rem;border-radius:9px;padding:12px 24px;cursor:pointer;}
.wpcf7 input[type=submit]:hover{background:var(--kwhd-primary-dark);}
.wpcf7-not-valid-tip{color:#dc2626;font-size:.8rem;font-weight:600;}
.wpcf7-response-output{border-radius:8px;padding:10px 14px;font-size:.9rem;}
.wpcf7-mail-sent-ok{border:1px solid #a7f3d0 !important;background:#ecfdf5;color:#047857;}
.wpcf7-validation-errors{border:1px solid #fecaca !important;background:#fef2f2;color:#b91c1c;}

@media (max-width: 1020px){
    .kwhd-grid-2,.kwhd-ticket-layout{grid-template-columns:1fr;}
    .kwhd-kb-cats{grid-template-columns:repeat(2,1fr);}
    .kwhd-stats{grid-template-columns:repeat(2,1fr);}
}
@media (max-width: 820px){
    .kwhd-sidebar{position:fixed;left:0;top:0;bottom:0;z-index:40;transform:translateX(-100%);transition:transform .22s ease;}
    .kwhd-sidebar.kwhd-sidebar-open{transform:translateX(0);}
    #kwhd-sidebar-close{display:block;}
    .kwhd-sidebar-toggle.kwhd-sidebar-open{display:inline-flex;}
    .kwhd-main{padding:18px 14px 30px;}
    .kwhd-topbar{padding:0 12px;}
    .kwhd-form .kwhd-form-row{grid-template-columns:1fr;}
    .kwhd-kb-cats{grid-template-columns:1fr;}
    .kwhd-filters{flex-direction:column;align-items:stretch;}
    .kwhd-search{min-width:0;}
    .kwhd-search input{min-width:0;flex:1;}
}